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TICKET MANAGEMENT


· Simple Processses
· Easy opteration
· Quick introduction


· Create tickets

Create new tickets and provide them with the essential information, such as priorities, photo and description. You can start the ticket system with the MAIN-TOOL Technical Asset Management and link the tickets to your assets.
If you have a IOT/control integration, the system creates tickets independently.

· Assign tickets

Assign the tickets to specific groups or persons.

· Ticket escalation

Escalate tickets through various notification workflows.

· Track ticktes

Work through tickets, the optional Knowledgebase can help you with this.

· Process ticktes

Work through tickets, the optional Knowledgebase can help you with this.

· IOT Controller Integration (optional)

We can turn your systems into intelligent IOT controllers.

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