TICKET MANAGEMENT
· Simple Processses
· Easy opteration
· Quick introduction
· Create tickets
Create new tickets and provide them with the essential information, such as priorities, photo and description. You can start the ticket system with the MAIN-TOOL Technical Asset Management and link the tickets to your assets.
If you have a IOT/control integration, the system creates tickets independently.
· Assign tickets
Assign the tickets to specific groups or persons.
· Ticket escalation
Escalate tickets through various notification workflows.
· Track ticktes
Work through tickets, the optional Knowledgebase can help you with this.
· Process ticktes
Work through tickets, the optional Knowledgebase can help you with this.
· IOT Controller Integration (optional)
We can turn your systems into intelligent IOT controllers.