Customer: Vanderlande/General contractor for intralogistics systems
Industry: Professional Service Management
Employees: More than 5,500
Initial situation
Vanderlande was looking for a service management system that could map even complex systems and support the entire process chain. Vanderlande’s customers worldwide include airports such as Munich Airport, postal and parcel centers, and logistics centers such as Amazon.
MAIN-TOOL solution
MAIN-TOOL is scaled according to customer requirements, the EAM service management areas are usually used. Both stationary and mobile clients are used. The solution can be deployed either as a server installation or in the cloud.
Added values:
MAIN-TOOL helps Vanderlande to streamline the EAM and service processes and to document them cleanly. Both mobile and stationary processes are mapped.
MAIN-TOOL is an important tool for after-sales service in order to provide comprehensive support to customers such as Munich Airport.